Delivery

**Please expect some delays due to backlogs, staff shortages and courier delays.  The Delivery timeframes below are the usual timeframes however the majority of orders are taking a lot longer than this at present.  We appreciate your patience and understanding of this. We will get your order to you as soon as we can. Please note if an item is on Back Order, all items in that order will be held until all items have arrived. We only send out one parcel.  Due to the delays we cannot change any orders once the order has been placed.  Thank you.  Fill2Pure Team. 


Delivery Timeframes:

*Please note after covid its very difficult to have accurate delivery timeframes, these are estimated.  Each time there is a lockdown, flights change and fewer flights for airfreght mean delays. We apologise for the inconvenience, we will work on getting your order to you as soon as we can. Thank you for your patience. 

Our company is located in Auckland, New Zealand. All online orders are sent from our warehouse in Auckland, New Zealand. We send out Monday, Wednesday, Friday. Orders over $85.00 are sent free of charge. We have 2 shipping options for orders under $85.00. 

  • Air Tracked (for PO Box & Rural addresses, tracked) $9.95
  • Express (All other addresses, tracked. No PO Box or Rural Addresses) $11.95

Orders over $85 with free shipping will be sent Express unless you are Rural or its going to a PO Box. All deliveries will be sent tracked to your door Air-tracked orders will be left without a signature. 

Here are the *estimated delivery windows, time may vary due to customs delays or covid delays. 

SYD/MEL/BRIS           3 - 5 business days

NSW/VICT/ACT/QLD   3 - 6 business days

Adelaide/Perth Metro  3 - 6 business days

SA/WA                      5 - 10 business days

TAS/NT                     5 - 10 business days

 

For International Orders (countries apart from NZ and Aus) please expect 3 - 5 weeks delivery.  international Orders are sent tracked with the Post Office. Delays could be due to lockdowns, less staff, or customs delays.  Customs Duties and Taxes may be required by your country before receiving the goods.  Taxes and Duties are not included in the Shipping Fee.  Refunds will not be given if a customer refuses to pay Customs Fees or Duties.  Thank you. 

90 DAY MONEY BACK GUARANTEE
FREE SHIPPING OVER $85
DELIVERED TO YOUR DOOR IN 4-10 BUSINESS DAYS
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