Shipping / Delivery

Delivery Timeframes:

Our company is located in Auckland, New Zealand. All online orders are sent from our warehouse in Auckland, New Zealand and are sent out Monday, Wednesday and Friday. Orders over $150.00 are sent free of charge.

We have 2 shipping options for orders under $150:

  • Australia Wide Omni Parcel (PO Boxes & Rural Only) - $11.95
  • Australia Wide Toll Tracked (No PO Boxes / No Rural) - $11.95

Orders over $150 with free shipping will be sent Toll Tracked, unless you have a PO Box / Rural address, in which case it will be sent with Omni Parcel.

All deliveries will be sent tracked to your door.

Omni Parcel orders will be left without a signature.

Estimated delivery windows are as follows (may vary due to staff shortages or customs delays)

  • SYD/MEL/BRIS 3 - 5 business days
  • NSW/VICT/ACT/QLD 3 - 6 business days
  • Adelaide/Perth Metro 3 - 6 business days
  • SA/WA 5 - 10 business days
  • TAS/NT 5 - 10 business days

**Please expect some delays due to backlogs, staff shortages and courier delays. The Delivery timeframes above are the usual timeframes, however the majority of orders are taking a lot longer than this at present. We appreciate your patience and understanding, and we will get your order to you as soon as we can. Please note that if an item is on Back Order, all items in that order will be held until all items have arrived. We only send out one parcel. Due to the delays we cannot change any orders once the order has been placed. Thank you, Fill2Pure Team.

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